Excel can open on some pc's, others not. Any idea why?

Some pc's can open and edit an excel doc, others can't. Any idea why this may be?

2 answers

1 vote

What errors do you get?  Or if there's no actual error, what are the symptoms?

those of us who can not open it get:

Foxfire or Internet Explorer is required to use this feature.

 I am using IE 11, and confluence 4.2.

Hmm, now that's an interesting one. First, Confluence 4.2 doesn't support IE, so that's going to be an issue, and you're probably on too high a version of Firefox too. Second, I've a niggling feeling that certain calls are needed to do the direct open-in-office, and some browsers are shutting them down for security and obsolescence reasons (Chrome is ahead on this one - NPAPI calls were binned a while ago) Third https://jira.atlassian.com/browse/CONF-30739 was logged for Confluence 5.2, but may well apply to earlier versions too.

We following these instructions and now are able to edit excel and docs with Chrome. It is really useful and quite easy! http://kb.interworkscloud.net:80/display/shareit/10912819/WEO2f3c554cbe1c49baa03dd8f73512a9eeXJT Pelagia

And defunct, as Chrome will be binning those calls completely soon.

we know, but still had to do something in the meanwhile!

NIC: I did download firefox and the web dav plugin. Now excel works perfect on my page. I can make updates and they are saved on my confluence page. Yeah!

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