Error when exporting a space to XML or PDF

Hi

I am trying to export a space as either XML or PDF.

I am administrator and the space is rather small.

When I start the export job it "completes" the job (withion 19 seconds), tells me I can download and then nothing happens. But there is a link called "Running task".

When I click the "Running task"-link I get the following message: "Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page."

I have tried to re-submit, but no luck...

Any suggestions?

1 answer

Just entered your error message into Google search and found a gazillion results.

a) Try with a different browser. If it doesn't work, ask Atlassian Support, they're always fast and friendly and competent. 

Atlassian Support linked the following issue in here: https://answers.atlassian.com/questions/218903

https://jira.atlassian.com/browse/CONF-23148

b) I found someone linking a wall of text about token handling, maybe this will help you

https://answers.atlassian.com/questions/11987972

c) Someone else recommended increasing a timeout value

 https://answers.atlassian.com/questions/154885

d) Your Confluence files may have been modified (WTF?)

https://confluence.atlassian.com/confkb/unable-to-add-a-comment-to-an-attachment-with-required-security-token-was-not-present-error-600115060.html

... 

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,023 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you