Error message when trying to create a Gliffy Diagram from the triple-dots menu

Lakshmi S
Contributor
November 20, 2024

Hi Team,

Showing message when attempting to create a Gliffy diagram using the triple-dot menu next to the Create button, we can insert a Gliffy diagram onto a page through a macro, but it doesn't seem to work from the Create page templates. Is this a known issue, or is there something we need to change in the application to make it work?


"Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page."

confluence_gliffy1.pngconfluence_gliffy.png

1 answer

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Samie Kaufman - Your Gal at Gliffy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 20, 2024

Hi @Lakshmi S ! I'm from the Gliffy team, but I'm not one of our support experts. 

Someone on the community here may be able to help, but I would recommend emailing our team at support@gliffy.com directly. Please be sure to include your SEN and product version in that email! (Here's how to find that info)

Hope this helps!!

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