Hello,
We had an integration between our Confluence server and Lucidchart which was working fine for sometime but all of sudden we started getting below error
https://lucid.app is unreachable from your Confluence server host. Please adjust your firewall rules. This is most likely not a problem with the Lucidchart Confluence connector add-on or the Lucidchart cloud service
When checked in logs we found below error.
ERROR [http-nio-8090-exec-1157] [lucidchart.atlassian.environment.EndpointTestHelper] canSendRequestsTo Exception when forming and sending requests to https://lucid.app
-- referer: https://lucid.app/ | url: /plugins/lucidchart/editDiagram.action | traceId: d31de7135afe7874 | userName: **** | action: editDiagram
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Can, someone help me with the fix for this?
Thank-you
@Akhand Pratap Singh Were you able to resolve this?
@Akhand Pratap Singh If you have not made any adjustments on your end I would suggest reaching out to the vendor Lucidchart https://marketplace.atlassian.com/apps/350288/lucidchart-diagrams-connector?hosting=server&tab=support
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