Error exporting PDF pages - Oops - an error has occurred

Yuri Edward Schulze September 22, 2022

Hi!
We are encountering some problems in Confluence to be able to export the pages to PDF as shown in the image below

 

Error-share.png

 

I would like to know if there is anything we can do or if there is already a fixed version of the bug

 

Att:

1 answer

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 25, 2022

@Yuri Edward Schulze There are many different things that could cause this to happen.  What are you seeing the confluence logs?  

Some things to check:

  • Does it have a : in the title?
  • Does the page have macros on it?  If yes have you tried to see if one of the macros is causing the issue?
  • is it happening on one or all page exports to PDF?
Yuri Edward Schulze September 26, 2022

Hi! The error in question is happening for all pages and users that are on our system

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 27, 2022

What are you seeing in the logs?

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