Embedded .MOV files not playing

Has anyone got any ideas as to how to get .MOV files to play.

I have confirmed that the file can be played on the PC, can be played in the browser (by uploading it to dropbox and playing it from there) and that I have Quicktime in the browser and enabled by default.

In Chrome I just get the Q image showing up.

In Firefox I just get a blank space.

https://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content says that .MOV files are supported.

I'm using Conf 4.3.3

2 answers

1 accepted

0 votes
Accepted answer

Don't Worry! It actually works - the file was just so large, that it took so long to open, I was thinking it was not working.

Hello Jodie,

Good to know that is working, thank you for the feedback. If you need any other help just let us know and create another question here.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

787 views 33 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you