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Edit in Office Excel fails /plugins/confluence/servlet/confluence/editinword

T.CON GmbH & Co. KG Oct 27, 2015

Hi experts!

Someone got this error and could resolve this? 


image.pngI cannot figure out why this is happening. Opening Excel file from works just fine. But Confluence doesn't. In WebDAV I can locate the file, but I'am not able to open it - same error occurs. 

Edit: I attached a log-file for further information.


Best regards,


2 answers

0 votes

Hi Mario,


take a look to $CONFLUENCE_HOME/logs/atlassian-confluence.log, maybe you can find something there.
I'm not sure, but ajaxbrowser uses a sprecial protocol to handle the file editing -> you can't compare it that easy...


T.CON GmbH & Co. KG Nov 02, 2015

Hi Steve, I attached a LOG at the main description. Regards, Mario

0 votes
Ed Schriger Nov 06, 2015

I have been informed that the WebDAV Office connector is not compatible with Office 16.  Office 13 and OpenOffice 2.x-3.x are supported.
There is a JIRA ticket to expand the functionality - go vote on it.

BTW - it doesn't work with Microsoft Edge (their new browser) and even if you try to natively open in IE10, I am still getting the error.

T.CON GmbH & Co. KG Nov 08, 2015

Hi Ed, thanks for sharing this information! Maybe it can help others. But in our case we are using Office 13 with standard IE. I hope someone can figure out what to do. It happened from one day to another - no changes in plugins or something. Best Regards, Mario

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