Edit in Office Excel fails /plugins/confluence/servlet/confluence/editinword

Hi experts!

Someone got this error and could resolve this? 

 

image.pngI cannot figure out why this is happening. Opening Excel file from http://www.ajaxbrowser.com/ works just fine. But Confluence doesn't. In WebDAV I can locate the file, but I'am not able to open it - same error occurs. 

Edit: I attached a log-file for further information.

 

Best regards,

Mario

2 answers

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Hi Mario,

 

take a look to $CONFLUENCE_HOME/logs/atlassian-confluence.log, maybe you can find something there.
I'm not sure, but ajaxbrowser uses a sprecial protocol to handle the file editing -> you can't compare it that easy...

Regards
Steve

Hi Steve, I attached a LOG at the main description. Regards, Mario

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I have been informed that the WebDAV Office connector is not compatible with Office 16.  Office 13 and OpenOffice 2.x-3.x are supported.
There is a JIRA ticket to expand the functionality - go vote on it.
https://jira.atlassian.com/browse/CONF-38024

BTW - it doesn't work with Microsoft Edge (their new browser) and even if you try to natively open in IE10, I am still getting the error.

Hi Ed, thanks for sharing this information! Maybe it can help others. But in our case we are using Office 13 with standard IE. I hope someone can figure out what to do. It happened from one day to another - no changes in plugins or something. Best Regards, Mario

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