It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Duplicates in People Directory OnDemand

Hi we have duplicated user instances in People Directory OnDemand, I read some posts saying it is somthing related to CONF-9857 and it can only be fixed by Atlassian support, can you please help?


2 answers

You shoul raise a support ticket at

0 votes

Hey Steven,

The suggestion above is right. Because currently, we would need to check how the index is working and also some details for the users, as mentioned in articles like this one. And for this, we should be the admin and have the hosted instance here, so we could help you.

Hope it helps ya!



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

3,916 views 15 38
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you