Different count of users in Jira and Confluence


Can we have different count of users in Jira and Confluence?

Now we have pack JIRA Software 100 user and 100 in Confluence. We wanna update the first product to 250 licenses and dont update the second one. 

What  can consequences be?

2 answers

Yes you can. Both JIRA and Confluence have their own "users". The ones that you make active will count towards your license.

You can upgrade your JIRA license if your users managed directly by JIRA.

Roman, usual we add group "confluence-user" when create user in Jira. Then users are added on Confluence automaticall.

What will happen if we create user in Jira, but there are not licenses on Confluence?

Jim Conaty Atlassian Team Sep 28, 2016

If you exceed the number of users included in your license, your Confluence instance will become read-only, that means no users will be able to create or edit content until you reduce the number of users. I recommend looking at Managing your Confluence License for more information.

You'll want to consider removing the "confluence-user" group when adding new JIRA users. Alternatively, Atlassian Crowd does allow for centralized user management.

As Jim said you should decide who will have access to both JIRA and Confluence instances. Upgrade both Confluence and JIRA licenses is the only way if all the users should have Confluence and JIRA access. You can keep your existing Confluence license if you limit the number of confluence-users group members to fit the license.

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