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DL in the Single User Email Field - Notifications

Renee Olson November 22, 2019

Hi, I'm working with adding an outlook distribution list to a notification scheme in Jira. I have added the DL email address in the single user field in the notification scheme.  The emails are not being received by the team.  I have confirmed that other emails are coming out of Jira. We get several hundred a day, however the ones to the DLs we are testing are not working.  Has anyone had any luck adding a DL to this field?

 

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