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Confluence service stops

Confluence service stops from time to time. Restarting the local Confluence-Server get's it done. Despite of this, we want to solve the Problem, as we do not want to have to make the boots that often. 

In the confluence.log file the following informaions are given:

2020-03-01 04:35:12,845 WARN [Caesium-1-4] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job com.atlassian.confluence.plugins.confluence-edge-index:flushEdgeIndexQueueJob#flushEdgeIndexQueue completed unsuccessfully with response JobRunnerResponse[runOutcome=FAILED,message='LuceneException: com.atlassian.confluence.api.service.exceptions.ServiceException: Failed to process entries

ServiceException: Failed to process entries

DataAccessResourceFailureException: could not prepare statement; nested exception is org.hibernate.exc']

2020-03-01 04:35:42,840 WARN [Caesium-1-4] [v2.c3p0.impl.NewPooledConnection] log [c3p0] A PooledConnection that has already signalled a Connection error is still in use!

2020-03-01 04:35:42,842 WARN [Caesium-1-4] [v2.c3p0.impl.NewPooledConnection] log [c3p0] Another error has occurred [ org.postgresql.util.PSQLException: This connection has been closed. ] which will not be reported to listeners!


2020-03-01 04:35:42,844 ERROR [Caesium-1-4] [engine.jdbc.spi.SqlExceptionHelper] logExceptions This connection has been closed.

2020-03-01 04:35:42,844 ERROR [Caesium-1-4] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job com.atlassian.confluence.plugins.confluence-edge-index:flushEdgeIndexQueueJob#flushEdgeIndexQueue failed to run


What's to do, step by step? Thank you!

1 answer

0 votes
Fabian Lim Community Leader Dec 29, 2021

Hi Thomas,

I found a KB article that may provide a resolution to your issue.  Here is the link:

Good luck

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