Confluence new user - Unable to communicate with Server. Saving is not possible at the moment.

Ian James
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June 21, 2018

Hi,

I built a new Atlassian environment a few months ago and added the required users. This has been subsequently been tested by these users and there were no problems.  They are currently using the Atlassian tools. However, a couple of weeks ago a new user joined and they were setup as required. They can login to all tools inc. Confluence but when they try to ‘publish’ a Confluence page they get the error ‘Unable to communicate with Server. Saving is not possible at the moment.’

I’ve setup a new test user and get the same problem.

The version of Confluence is 6.6.0 and I have tried switching off HipChat (in similar posts) nut still the same.

Any suggestions/help appreciated.

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varatha October 10, 2023

Please let me know how do fix this?

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Ian James
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 22, 2018

Solution - '/tmp' had 'noexec' set, this was hindering the 'Synchrony service'. All working now.

varatha October 10, 2023

Please let me know how do fix this?

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