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Confluence can't backup

Edited

Hi! I'm really crying. I have Server with confluence. 8Gb RAM, 200GB HDD (100GB FREE). /var/mysql have size 9.8Gb (s0 small), but I anyway can't xml backup. WHYYYY?  How much does it need? 100-200-500 RAM???

 

 

2 answers

0 votes
Benjamin Community Leader Mar 31, 2022

Try to see if you can switch it to downloading through the UI and see if you can obtain an XML file from there.

 

Here's the instructions:

https://confluence.atlassian.com/doc/manually-backing-up-the-site-152405.html

@Benjamin Can't cause 2022-03-31 02:54:42,830 WARN [http-nio-8080-exec-2] [confluence.util.profiling.DefaultActivityMonitor] close Exceeded the threshold of 60000 ms: ActivitySnapshot{startTime=1648679523571, threadId=268, threadName='http-nio-8080-exec-2', userId='admin', type='web-request', summary='/admin/dobackup.action?atl_token=188b4176febce80b43161d3833b33cf8e55c8615&backup=Export'}

 

After this error no any backup files on the backup page 

@Benjamin 

 

Hi, Ben. Thx for the answer. There isn't any resolve my problem. 'cause I increase my RAM to 23GB and backup is succefull. But! I have 2 parts of backup. *-1.zip and *-2.zip ANd how i can restore it?

Benjamin Community Leader Apr 04, 2022

That's good to hear. I have never heard of having two zip files. Could it be possible that it was backed up multiple times?

See the time stamps and zip file size.

 

-Ben

Hi, Ben! Thx for the Answer!.

I absolutely press the backup button once.

And I get two files. This is repeatly behavior.  For example:

xmlexport-20220331-215009-1.zip.
xmlexport-20220331-215108-2.zip.
Each 760MB

 

Maybe it's a bug?  May be, but I defenitly don't know how  fix it.

0 votes
Benjamin Community Leader Mar 30, 2022

HI @Viktar Bachkouski ,

 

What directly is set for where your xml back ups would be back up. Does that directory have sufficient space?

Also, check your confluence logs to see what is the error when you execute an XML back up. 

 

IF you are performing a backup as a job, make sure it's enabled as well.

 

-Ben

@Benjamin Hi

 

1.

du -hld1
56M ./imgEffects
465M ./plugins-osgi-cache
1.5M ./webresource-temp
3.3M ./shared-home
327M ./index
182M ./logs
4.0K ./plugins-temp
4.0K ./restore
8.9M ./recovery
40K ./originaltheme
4.0K ./bundled-plugins
246M ./thumbnails
4.0K ./temp
12K ./journal
88G ./attachments
41M ./plugins-cache
1.7M ./database
82M ./viewfile
4.0K ./export
442M ./fonts
4.0K ./backups
6.7M ./analytics-logs
90G / 198 G.

 

RAM 7.9G CATALINA_OPTS="-Xms4096m -Xmx6144m -XX:+UseG1GC ${CATALINA_OPTS}"

And I tried to create without attachs. 

 

2. Without any errors connected to backup proccess in tacalina or atlassian confluence log. Backup file just isnt present to any folder.

 

3. It's a manual backup

 

2022-03-31 02:52:24,469 WARN [http-nio-8080-exec-2] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] endBackup Completed active objects backup.

2022-03-31 02:52:24,506 WARN [http-nio-8080-exec-8] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] endBackup Completed active objects backup.

 

2022-03-31 02:54:42,830 WARN [http-nio-8080-exec-2] [confluence.util.profiling.DefaultActivityMonitor] close Exceeded the threshold of 60000 ms: ActivitySnapshot{startTime=1648679523571, threadId=268, threadName='http-nio-8080-exec-2', userId='admin', type='web-request', summary='/admin/dobackup.action?atl_token=188b4176febce80b43161d3833b33cf8e55c8615&backup=Export'}

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