Confluence Server not booting up after migration to Azure

Question

Hi,

We are trying to migrate our confluence server to azure. After we have migrated it, the vm in azure has the following error message

Could not load bootstrap from environment

BootstrapException: Unable to bootstrap application: Could not make directory/ies: mnt/data/confluencedata.

Any ideas on how to fix this?

Fabio Racobaldo _Catworkx_ · Answer

Hi @Sanvir Rai and welcome,

the following troubleshooting article could help you on that https://confluence.atlassian.com/confkb/unable-to-start-confluence-unable-to-bootstrap-application-could-not-make-directory-ies-392890163.html

Hope this helps,

Fabio

Sebastian Krzewiński · Answer

HI @Sanvir Rai

Please check files permissions and confirm that files are under mnt/data/confluencedata.

Regards,

Seba