Confluence Server not booting up after migration to Azure

[Sanvir Rai]

Hi,

We are trying to migrate our confluence server to azure. After we have migrated it, the vm in azure has the following error message

Could not load bootstrap from environment

BootstrapException: Unable to bootstrap application: Could not make directory/ies: mnt/data/confluencedata. 

Any ideas on how to fix this?   

[Fabio Racobaldo _Herzum_]

Hi @Sanvir Rai and welcome,

the following troubleshooting article could help you on that https://confluence.atlassian.com/confkb/unable-to-start-confluence-unable-to-bootstrap-application-could-not-make-directory-ies-392890163.html

Hope this helps,

Fabio

[Sebastian Krzewiński]

HI @Sanvir Rai 

Please check files permissions and confirm that files are under mnt/data/confluencedata.

Regards,

Seba