Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confluence Backup

While taking a backup from Jira PRD confluence to Jira TST confluence I am getting the HTTP 404 error. Also got the message that the confluence server connection has been lost. Can someone help me resolve this issue.

1 answer

0 votes

Hello Minnu,

Welcome to Atlassian Community. It's nice to help you.

From my understanding, you're attempting to migrate from your production Confluence instance to a staging instance. Is that correct? 

I recommend reviewing Create a Staging Environment for Upgrading Confluence to be sure that you are following the recommend procedure.

To proceed, I'd like to know the following:

  1. Let me know which steps you have done successfully so far, and at which step you get the 404 error.
  2. Confirm the version of your staging and production Confluence instances.
  3. Check your atlassian-confluence.log file for any errors encountered when you run into the 404 error. See Working with Confluence logs for details.

Looking forward to hearing from you soon.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

408 views 23 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you