Upgraded to 7.01 from 6.14 and I'm getting the following:
A system error has occurred — our apologies!
For immediate troubleshooting, consult our knowledge base for a solution.
If you would like to receive support from Atlassian's support team, ask your Confluence administrator to create a support issue on Atlassian's support system with the following information:
Your Confluence administrator can use the support request form to create a support ticket which will include this information.
We will respond as promptly as possible.
Thank you!
java.lang.NullPointerException
at com.refinedwiki.confluence.plugins.theme.original.filters.StartSiteFilter.doFilter(StartSiteFilter.java:46)
I was able to disable the add-ons by using this article.
Even Gliffy isn't compatible yet.
Getting this when I try to run the disable addons:
C:\Program Files\Atlassian\Confluence\bin>start-confluence.bat /disablealladdons
Disabling all user installed addons
To run Confluence in the foreground, start the server with start-confluence.bat /fg
2019.09.11_21.53.50
2019.09.11_21.53.50
Neither the JAVA_HOME nor the JRE_HOME environment variable is defined
At least one of these environment variable is needed to run this program
Neither the JAVA_HOME nor the JRE_HOME environment variable is defined
At least one of these environment variable is needed to run this program
C:\Program Files\Atlassian\Confluence\bin>
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Mark,
The error above, if nothing else is wrong after correcting this, is due to the refined theme app. Prior to performing an update it is good to run the comparability checker and disabling apps that are not compatible until an update has been competed. You can use this help document to disable apps and get your instance of Confluence up and running again. You should be able to disable the apps and after it is up and running update them and re-enable.
https://confluence.atlassian.com/confkb/how-to-manually-remove-malfunctioning-add-ons-113705118.html
If this does not resolve your issue I would submit a support ticket with a support zip to Atalssian per the instructions above as they will be able to get more information from the logs.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.