All users including administrators cannot login to Confluence.
The following error(s) occurred:
URL also redirects to /login.action?os_destination=%2Findex.action&permissionViolation=true
atlassian.confluence.log shows the following
WARN [http-nio-8090-exec-3] [confluence.impl.vcache.SynchronousExternalCache] lambda$get$7 Failed to read entry from cache 'com.atlassian.confluence.security.login.DefaultLoginManager': Failed due to UNCLASSIFIED_FAILURE
-- url: /login.action | traceId: 90de3db34d721c47 | userName: anonymous | action: login
Please help. Thanks much!
CONFSERVER-45656 indicates that this error message does not relate to people not being able to log in; however it does present in the same version.
Gregory is on the right path: What are you using for directories? Jira internal? LDAP? We can't help without information.
Thanks Steve. From JIRA there is connectivity to Confluence. The issue started after we shutdown the server for maintenance and restarted the server.
atlassian-confluence.log shows the following error
[crowd.manager.application.ApplicationServiceGeneric] authenticateUser Directory 'Remote JIRA Directory' is not functional during authentication
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