After migrating project from Server to cloud, parent task and sub-tasks relationship is not working

Question

After migrating project from Server to cloud, parent task and sub-tasks relationship is not working.

Backup for server - After migrating the project to cloud, parent task and sub-tasks relationship is not working, sub-tasks are removed from parent task now they are showing as individual tasks. Native project (on cloud)looks good.

Problem statement:

--> see the following two link types in the cloud site:
1. "Subtasks"
2. "Is a child of"

screenshot1

-->However, after migration to the server, we only see the link: "Is a child of":

screenshot2

I

did raised a atlassian support ticket (PCS-75590)however they might so busy to resolve my issue :) (it's been a 3 months they haven't found anything), so i thought let's ask in Atlassian community as we see great talent here, i might find my solution.

Thanks in advance!

Best regards,
Vishal

Vishal_ic7ogh · Answer

yes it is solved by atlassian database experts by doing some magic on atlassian cloud backend, not sure what they did :)

Raimo Roots · Answer

@Vishaldid you manage to resolve this issue?

Vishal_ic7ogh · Answer

@kuldeep Singh  The issue is After migrating the jira from cloud to server, we only see the link issue, sub-stasks are missing in server, sub-tasks are removed from parent task now they are showing as individual tasks, I  hope you got the point.