Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,419
Community Members
 
Community Events
176
Community Groups

After migrating project from Server to cloud, parent task and sub-tasks relationship is not working

After migrating project from Server to cloud, parent task and sub-tasks relationship is not working.

 

Backup for server - After migrating the project to cloud, parent task and sub-tasks relationship is not working, sub-tasks are removed from parent task now they are showing as individual tasks. Native project (on cloud)looks good.

Problem statement:

--> see the following two link types in the cloud site:
1. "Subtasks"
2. "Is a child of"

screenshot1Screenshot 2022-02-17 at 10.24.07 PM.png

-->However, after migration to the server, we only see the link: "Is a child of":

screenshot2

Screenshot 2022-02-17 at 10.24.18 PM.png

I

did raised a atlassian support ticket (PCS-75590)however they might so busy to resolve my issue :)(it's been a 3 months they haven't found anything), so i thought let's ask in Atlassian community as we see great talent here, i might find my solution.

 

Thanks in advance!

 

Best regards,
Vishal 

 

 

 



1 answer

0 votes

@Vishal ,

As i have checked your screenshot, the first screenshot looks for Jira cloud because this view screen is only available in Jira cloud.

Second screen shot, looks like the Jira server view screen, if you have not open the old screen view in the Jira Cloud.

Please share some more screenshot with the Jira link, so that we understand the error.

Thanks.

@kuldeep Singh  The issue is After migrating the jira from cloud to server, we only see the link issue, sub-stasks are missing in server, sub-tasks are removed from parent task now they are showing as individual tasks, I  hope you got the point.

@Vishaldid you manage to resolve this issue?

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events