Add a label to a page: What can be the reason that existing labels are not suggested?

I view a page and try to add a label. The documentation indicates that existing labels are suggested (https://confluence.atlassian.com/x/6xQC). Very often this is not the case - some labels are suggested and some are not. Seemingly the space is important: When I'm in space A and type labels from space A, they are suggested. If I try labels from space B, they are not.

Can this be the case? Labels of other spaces are not suggested? But connecting topics over space borders is what I like to do with the labels, and the suggestions help a lot to keep at least some overview.

Rebuilding the search index did not help. I tested the very same labels on the very same page before and after a re-index, no difference.

Hints are very welcome.

1 answer

1 accepted

The AutoCompleteLabelAction runs your label input against a list of max. 50 label entries. The list of labels includes your personal recently used labels (recently added, created, removed and deleted) as well as the most popular labels in the current space. The ratio between these two pools should be 50/50. You can find the information in the source code of AutocompleteLabelsAction.java.

Thanks a lot for your explanation. With this knowledge I can watch how the labels behave and if the pattern does not fit I will create a support request.

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