AV Defender blocking jira/confluence on dedicated ip



one user of our jira/confluence server is being constantly stopped from his main machine from accessing the software with an AV defender malware warning, we cant figure out why. its not https, which perhaps would help and is in our nearer term plan now, but this does seem strange at a url and ip we never used for anything else. any ideas? thanks SecurityMgrBlocksNettripJira.PNG

1 answer

0 vote

Hi Allen,

I'm looking into this issue for you but it's not clear with me which software exactly you're using as your defender. I tried searching online but came up with many results on this. Can you confirm the exact software you're using for this?

Generally this is something your company's IT Administrator would be able to determine by looking at the logs for the Malware application that is blocking it, but I can try to find some information on this for you.

Kind Regards,

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

370 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you