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I am a new server admin for JIRA/Confluence. I looked at the articles on this issue from version 6 but I am seeing the issue in 7.19.4. The users are able to create spaces using the direct link of https://<confluence base>/confluence/spaces/createspace-start.action?src=spacemenu. My first issue is I'm not sure which logs I should look at to verify the issue and I am in a disconnected environment so I can't send logs. I tried to disable and reenable the Confluence Space Blueprints Plugin. I haven't tried the DB fixes as I'm not sure if this is where I should go next without looking at the logs.
Any help at pointing me in the right direction of where to look would be appreciated.