no css

[kammoun]

i have finished installing confluence datacenter 6.6.0 on AWS and it is working fine but without css it is text mode only no color no background. can you help me please

[Nic Brough -Adaptavist-]

This usually means the client is not getting the javascript and css from the server, which is usually a badly configured proxy or Tomcat server.

Could you try tracing the files it should be fetching from the server and see what the error is if you try to fetch it in a browser?

[kammoun]

in the catalina log there was this error and after restarting the confluence service all things worked perfectly

03-Jan-2018 13:52:35.993 SEVERE [http-nio-8080-exec-1] org.apache.catalina.core.StandardHostValve.custom Exception Processing ErrorPage[errorCode=500, location=/500page.jsp]
 org.apache.jasper.JasperException: An exception occurred processing JSP page /500page.jsp at line 119

116:
117:            if (sysInfoService != null)
118:            {
119:                    confluenceInfo = sysInfoService.getConfluenceInfo();
120:                    memoryInfo = sysInfoService.getMemoryInfo();
121:                    dbInfo = sysInfoService.getSafeDatabaseInfo();
122:                 sysinfo = GeneralUtil.convertBeanToMap(sysInfoService.getSystemProperties());


Stacktrace:
        at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:579)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
        at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
        at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)
        at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:716)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:468)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
        at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:442)
        at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:301)
        at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:396)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:176)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1539)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1495)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)

[kammoun]

it is not proxy problem cause i have tested it on localhost using ssh and wget to preview the content of the index.html just restarting confluence solved the problem