i have finished installing confluence datacenter 6.6.0 on AWS and it is working fine but without css it is text mode only no color no background. can you help me please

1 comment

This usually means the client is not getting the javascript and css from the server, which is usually a badly configured proxy or Tomcat server.

Could you try tracing the files it should be fetching from the server and see what the error is if you try to fetch it in a browser?

in the catalina log there was this error and after restarting the confluence service all things worked perfectly

03-Jan-2018 13:52:35.993 SEVERE [http-nio-8080-exec-1] org.apache.catalina.core.StandardHostValve.custom Exception Processing ErrorPage[errorCode=500, location=/500page.jsp]
 org.apache.jasper.JasperException: An exception occurred processing JSP page /500page.jsp at line 119

116:
117:            if (sysInfoService != null)
118:            {
119:                    confluenceInfo = sysInfoService.getConfluenceInfo();
120:                    memoryInfo = sysInfoService.getMemoryInfo();
121:                    dbInfo = sysInfoService.getSafeDatabaseInfo();
122:                 sysinfo = GeneralUtil.convertBeanToMap(sysInfoService.getSystemProperties());


Stacktrace:
        at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:579)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
        at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
        at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)
        at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:716)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:468)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
        at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:442)
        at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:301)
        at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:396)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:176)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1539)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1495)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)

it is not proxy problem cause i have tested it on localhost using ssh and wget to preview the content of the index.html just restarting confluence solved the problem

Comment

Log in or Join to comment
Community showcase
Bridget Sauer
Published Jan 29, 2018 in Confluence

Showcase: How LinkedIn does Content Lifecycle Management (12 Steps)

LinkedIn, the world's largest business network has an exceptionally large Confluence instance. In their case, large means millions of pages and thousands of spaces. In this Showcase, we're focusing i...

549 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot