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Session expired message for Confluence

Edited

Hello,

 

Hope you are well! When I click on th elink to create a new page I keep getting Your session has expired. Please reload the page to try again.

 Please see screenshot for more infoConfluence session has expired.PNG

Br,

Godswill

2 comments

Minh Tran
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 04, 2018

@Godswill Enyoisi What version of Confluence are you using?

Did you leave your browser for a while and you saw the below error message? If yes, that is correct behavior because the length of a session is limited time to ensure security

So you could refresh the page and log in again

After that, you should be able to create a new page (i assume that you have permissions to create page)

@Minh Tran, thanks for your reply. I did not leave my browser for a while, I even tried logout and re login again and the error keep displaying

Minh Tran
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 04, 2018

Is that still happening? Does that happen to only you or also other users?

Yes its still happening and I am the admin. 

Minh Tran
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 05, 2018

@Godswill Enyoisi I suggest you to contact with our support team for further troubleshooting here at https://getsupport.atlassian.com

We will help you troubleshoot and find out the problem

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