Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,817
Community Members
 
Community Events
168
Community Groups

Issue with plugin "Scroll PDF Exporter"

Hello

Currently I have a problem with the plugin "SCROLL PDF Exporter" I have to export about 800 pages and the export bug at the last step and it runs unlimited

 

bug_exporting2022.png

 

The plugin has the latest version 

Do you have an idea of this problem ?

 

Thanks in advance

1 comment

Hi @Salim Hammar ,

Thanks for the post - I suspect this could be a memory related issue. Do you know how much memory Confluence has been allocated?

The reason I ask is because we (K15t - developers of Scroll PDF Exporter) are aware that with large exports, it can occur that either the export hangs/fails to succeed and/or Confluence can suffer performance issues. Both symptoms most commonly result from not enough memory resource being available in Confluence. This is because large exports that includes hundreds/thousands of pages that contain a lot of rich content (eg. images, macros, tables etc) which can consume a considerable amount of memory.

In our troubleshooting section in our Help Center we have outlined as few approaches to help avoid such issues and these include;

Potentially, you can already try some of these recommendations but feel free to also reach out via help@k15t.com and then we can further investigate (such as looking at your Confluence logs).

Kind regards,

Thomas (K15t)

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Confluence

Watch 4 Confluence apps compete for Best App Demo in September's Appy Hours

Calling all collaborators! Appy Hours on the Atlassian Community is a monthly event where 4 Partner and app vendor presenters go head-to-head with 5-minute demos for the title of Best App Demo. I...

487 views 0 12
Read article

Atlassian Community Events