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How can I get access right to confluence if I have an Jira account from my company's account?

Hi,

I already have a Jira account using my company's email. I can go to jira. However, I cannot access to confluence to produce PR and UC. Could you tell me how to do it? My colleague tell me a solution is to raise an incident under customer zero service dest project via Jira, and refer CZSD-22508 to raise a ticket. However, I don't know the meaning of it.

Please tell me how to have the right to access Confluence.

Many Thanks!

Yuqing 

1 comment

Hi 

If you want all the JIRA users access Confluence using their JIRA credentials, then they will have to configure JIRA user Management in confluence. 

To connect Confluence to a Jira application:

  1. In your Jira application go to  > User Management > Jira User Server.
    (For Jira 6.4 and earlier go to your Jira administration screen then Users > Jira User Server
    • Click Add Application.
    • Enter the application name and password that Confluence will use when accessing Jira.
    • Enter the IP address or addresses of your Confluence server. 
    • Save the new application.

For more information, please visit the below KB article - 

https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html

Thanks,

Kiran.

Like Yevhen_Rohovets likes this

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