Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Encoding to export in pdf documents

Good afternoon,
I have the following problem, I use scroll pdf exporter and we need to deliver documents to some client and we realized that now the plugin is transforming special characters into symbols.
I checked here on the forum and in some comments they said to use another font, check if this is in utf-8 among other suggestions. I tried and I couldn't solve the problem.

I use confluence server 6.0.4 and scroll pdf exporter 4.0.5.
The language I use is Portuguese (Brazil)

imagem2.pngimagem1.png

1 comment

Since this can go wrong in several areas there is indeed more than one thing to check.

I hope you are the local admin with server access otherwise I wouldn't even try.

Things I would check:

- Is the database utf-8

- Is the general setting in Confluence utf-8 (General Settings Page)

- Is there special Encoding set in conf/web.xml

- Maybe yes another font can help, have you experienced the same problem with all the available fonts? And which ones do you have? "Source Sans Pro" should be there at least, also you can upload your own in the Template section and try if that helps.

 

Also a never version of both apps could help too and I would suggest it.

But thats depending on other issues as well i guess.

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Confluence

Confluence Mythbusters: Does Atlassian even use Confluence?

Hi, Confluence collaborators! As part of #Confluence-Collaboratory month, we’ve created a very special Mythsbusters segment, where we're dive into an interesting myth and uncover the truth behind i...

1,452 views 7 29
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you