Hello @Андрей Маненко !
As I understand, you are currently unable to utilize the mobile app because your session quickly times out.
With this in mind, I would like to ask you a few questions:
- What operating system is running in your portable device?
- Has this worked at some point in the past?
- Do you know if your instance uses Single Sign On addons?
If you are running Android on your device, there is a chance that you are affected by this issue:
If your instance has SAML Single Sign On addon, you may be witnessing the effects of the following bug:
Let us hear from you!
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events