Hello @Андрей Маненко !
As I understand, you are currently unable to utilize the mobile app because your session quickly times out.
With this in mind, I would like to ask you a few questions:
- What operating system is running in your portable device?
- Has this worked at some point in the past?
- Do you know if your instance uses Single Sign On addons?
If you are running Android on your device, there is a chance that you are affected by this issue:
If your instance has SAML Single Sign On addon, you may be witnessing the effects of the following bug:
Let us hear from you!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.