Blank login page when using the Confluence mobile app

Silvan Meienberger April 20, 2020

When I try to set up the mobile app(version 0.4.3) on different Android phones it is not possible to log in to the confluence server(version 7.3.5). The App can connect to the server but the login page is empty except the title. With the webbrowser the login is working without problem.

Screenshot_20200511-073551.png


Following article are already checked and correct but it does still not work:
https://confluence.atlassian.com/confkb/how-to-enable-or-disable-access-to-the-confluence-server-mobile-app-945547311.html
and all the needed plugins should be enabled.

Did I miss a setting to use the mobile app?

1 answer

0 votes
Silvan Meienberger October 19, 2020

The Server Base URL was not the same like the address which I used for the mobile app. After correcting that it worked as expected.

https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events