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unable to login in bitbucket

due to having multiple nationalities access a server and having multiple keyboard settings on that server we can't get into bitbucket webinterface anymore. Is there a way to reset administrator password from SQL database? 

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Hi,

You can use the lockout recovery procedure to regain access - see https://confluence.atlassian.com/bitbucketserver073/lockout-recovery-process-1013851075.html for details.

Cheers,

Christian

Premier Support Engineer

Atlassian

Hi Christian, 

 

what am I doing wrong? I still can't login. It keeps telling 'invalid username or password'

What I did: I changed the code as told by your manual (see picture below)

Screenshot 2021-10-15 102827.png

I saved this .bat file and restarted the services for bitbucket but still can't login. Also tried to run the bat file directly but it doesn't seem to do anything.

Thank you in advance, your help is appreciated. 

kind regards, Nick

Hi,

That doesn't look right - it should be set in line 12 in that file, not down there.

Cheers,

Christian

Premier Support Engineer

Atlassian

Forget my last message, I got into the system. 

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