Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

sourcetree support

Rony KOUYOUMJIAN
Rony KOUYOUMJIAN May 04, 2020

Hello,

 

As we already have enterprise support for Bitbucket server, are we entitled to ask for the prioritization of source tree bug? I can see that source tree is free and there is no enterprise support available.

The bug we are encountering is already logged as https://jira.atlassian.com/browse/SRCTREEWIN-1781 

Answer
Watch
Like Be the first to like this
96 views

1 answer

0 votes
Bibek Behera
Bibek Behera Community Leader May 04, 2020

Hi @Rony KOUYOUMJIAN ,

 

I would suggest to check with atlassian support directly if the bug which is listed as low can be prioritized based on your requirement.

-Bibek 

View More Comments
Rony KOUYOUMJIAN
Rony KOUYOUMJIAN May 06, 2020

I checked with Atlassian support if they can increase the priority, this is their answer:

"Please note that since May 9th, 2017 SourceTree is supported through the Atlassian Community. The additional benefit of this change is the ability for the broader SourceTree community to contribute, learn, and share their knowledge with one another. We have dedicated support staff to focus on offering the same support you know and love via the Atlassian Community.

Could you please post this request at the SourceTree community"

Like
Reply

Suggest an answer

Log in or Sign up to answer
Bitbucket
Bitbucket
DEPLOYMENT TYPE
SERVER
TAGS
Community showcase
Shana
Shana
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,755 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you