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find email address for usernam

I can't seem to login and find a project I have. 

From a backed up folder I have the SSH url used to connect to the project. 

It has the user name in it but I can't seem if figure out how to login with that as there is only an option to login with an email address. 

1 answer

0 votes
Caroline R Atlassian Team Jul 06, 2021

Hi, @Enoch Selvaretnam.

In 2016 we introduced Atlassian accounts, and ever since log in to Bitbucket is only possible with the primary email of the account: 

Due to our privacy policy, we cannot disclose the email of a Bitbucket account if the email you used to reach out to us is not associated with this account. 

However, if this account was associated with one of your personal email addresses, you can try requesting a password reset email for each one via https://id.atlassian.com/login/resetpassword and then log in to Bitbucket to see if you can access the account you are looking for. 

I hope this helps, but do let me know if you have any questions.

Kind regards,
Caroline

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