Hello @bi candido ,
Thank you for reaching out to Atlassian Community!
In order to investigate further, I went ahead and created an internal support ticket using the e-mail you used to post this question. You should receive an e-mail notification with the ticket link soon.
In case you don't receive it, please let me know so I can share the ticket here. You can rest assured that no one other than the reporter and Atlassian can view the ticket, even if they have the link.
Thank you, @bi candido !
Patrik s
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