Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why BitBucket is very slow to load?

This is what i get, when I load the website. I couldn't even log in to the site. Why this is happening? I'm accessing the site from India. Screenshot (7).png

3 answers

Bitbucket is always fucking slow.


Ping from italy is always around 200ms.
Pages start loading after an average of 5 seconds from the original click.

Tried from 3 different connections: 30Mbit at work from wisp, 20Mbit at work from adsl, 30Mbit at home from fttc.

It's really fucking slow. Day, night, generic day from 5 months ago, always.

I'm using the free version since coding is only a small part of my work but even i'm using the free version is really annoying.

@jredmond Does paying for BitBucket make it faster?

No, not at all. What can make it faster is if you use on-premise version instead of cloud one (what means BB will be as slow/fast as your servers will be).

Atlassian has a plan to improve performance for Jira & Confluence.

For BitBucket, no plan.

0 votes
jredmond Atlassian Team Jan 12, 2018

You're missing the static assets (images, CSS, JS, etc) that are typically available on our CDN (Cloudfront). Is there an issue with your access to, or maybe a problem with the nearest cache? is getting a "This site can't be reached" message. While ping, Request gets time out.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,776 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you