Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Upgrade bitbucket server OS to Centos 7.9.2009 and issue on startup

Stefano I'm New Here May 18, 2021

I upgraded OS to Centos 7.9.2009 and, when restart Bitbucket (rel. 7.6.5), I got the error:

2021-05-18 15:27:05,875 INFO [main] o.s.boot.SpringApplication
. ____ _ __ _ _
/\\ / ___'_ __ _ _(_)_ __ __ _ \ \ \ \
( ( )\___ | '_ | '_| | '_ \/ _` | \ \ \ \
\\/ ___)| |_)| | | | | || (_| | ) ) ) )
' |____| .__|_| |_|_| |_\__, | / / / /
:: Spring Boot :: (v2.2.6.RELEASE)

2021-05-18 15:27:05,997 INFO [main] c.a.b.i.b.BitbucketServerApplication Starting BitbucketServerApplication on myserver with PID 6661 (/opt/atlassian/bitbucket-7.6.5/app/WEB-INF/classes started by atlbitbucket in /)
2021-05-18 15:27:05,998 INFO [main] c.a.b.i.b.BitbucketServerApplication No active profile set, falling back to default profiles: default
2021-05-18 15:27:06,583 INFO [main] c.a.b.i.boot.log.BuildInfoLogger Starting Bitbucket 7.6.5 (f776446 built on Tue Mar 23 05:34:03 CET 2021)
2021-05-18 15:27:06,584 INFO [main] c.a.b.i.boot.log.BuildInfoLogger JVM: Red Hat, Inc. OpenJDK 64-Bit Server VM 1.8.0_292-b10
2021-05-18 15:27:07,739 INFO [main] c.a.b.i.b.BitbucketServerApplication Started BitbucketServerApplication in 3.741 seconds (JVM running for 4.696)
2021-05-18 15:27:10,821 INFO [spring-startup] c.a.s.internal.home.HomeLockAcquirer Successfully acquired lock on home directory /var/atlassian/application-data/bitbucket
2021-05-18 15:27:12,728 ERROR [spring-startup] com.zaxxer.hikari.pool.HikariPool bitbucket - Exception during pool initialization.
com.mysql.jdbc.exceptions.jdbc4.CommunicationsException: Communications link failure

The last packet successfully received from the server was 0 milliseconds ago. The last packet sent successfully to the server was 0 milliseconds ago.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at com.mysql.jdbc.Util.handleNewInstance(
at com.mysql.jdbc.SQLError.createCommunicationsException(
at com.mysql.jdbc.ExportControlled.transformSocketToSSLSocket(
at com.mysql.jdbc.MysqlIO.negotiateSSLConnection(
at com.mysql.jdbc.MysqlIO.proceedHandshakeWithPluggableAuthentication(
at com.mysql.jdbc.MysqlIO.doHandshake(
at com.mysql.jdbc.ConnectionImpl.coreConnect(
at com.mysql.jdbc.ConnectionImpl.connectOneTryOnly(
at com.mysql.jdbc.ConnectionImpl.createNewIO(
at com.mysql.jdbc.ConnectionImpl.<init>(
at com.mysql.jdbc.JDBC4Connection.<init>(
at com.mysql.jdbc.Util.handleNewInstance(
at com.mysql.jdbc.ConnectionImpl.getInstance(
at com.mysql.jdbc.NonRegisteringDriver.connect(
at com.zaxxer.hikari.util.DriverDataSource.getConnection(
at com.zaxxer.hikari.pool.PoolBase.newConnection(
at com.zaxxer.hikari.pool.PoolBase.newPoolEntry(
at com.zaxxer.hikari.pool.HikariPool.createPoolEntry(
at com.zaxxer.hikari.pool.HikariPool.checkFailFast(
at com.zaxxer.hikari.pool.HikariPool.<init>(
at com.zaxxer.hikari.HikariDataSource.<init>(
at com.atlassian.stash.internal.hikari.ExtendedHikariDataSource.<init>(
at com.atlassian.stash.internal.hikari.HikariDataSourceFactory.create(
at javax.servlet.GenericServlet.init(
... 100 frames trimmed
Caused by: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)
at com.mysql.jdbc.ExportControlled.transformSocketToSSLSocket(
... 26 common frames omitted

This is what I can see when connected to http://myserver:7990 

atlassian bitbucket 2.png

Mysql version is 5.7.34 upgraded with OS upgrade

MysqlConnector version is 5.1.46

Bitbucket start on server as a service with dedicated user.

Before OS upgrade all work well.

In the same server I have Jira that works well, but I can't see anymore the links between Jira and Bitbucket on solved issues.

Please help me, I red a lot on community but nothing solve the problem.


1 answer

1 accepted

0 votes
Answer accepted
Charlie Misonne Community Leader May 18, 2021

Hi Stefano, Welcome to the Atlassian Community!

That looks like an SSL error. Does your database use SSL?

If it doesn't try to append "useSSL=false" to your database URL. Example: jdbc:mysql://localhost/bitbucket?useSSL=false

Stefano I'm New Here May 19, 2021


Your answer resolved my trouble!


Like Charlie Misonne likes this
Charlie Misonne Community Leader May 19, 2021

Glad to hear that! You're welcome.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

515 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you