Unable to create Pipelines

[Synergy]

Hi Team,

I have enabled two factors and purchased standard package for our account and trying to enable pipeline, but I'm unable to do that, because, it's always asking me "Two-step verification is required to enable Pipelines"

[Theodora Boudale]

Hi @Synergy,

Bitbucket uses Atlassian accounts (the ones for https://id.atlassian.com/) for authentication.

At the moment, it is possible to enable 2FA for a Bitbucket account, or an Atlassian account, or both.

I can see from your screenshot that you have enabled 2FA for the Atlassian account. However, for Pipelines, 2FA is required for the Bitbucket account.

What you can do is the following:

- Disable 2FA for the Atlassian account from this page: https://id.atlassian.com/manage-profile/security/two-step-verification

- Afterwards, you can check the following documentation on how to enable 2FA on your Bitbucket account:

https://support.atlassian.com/bitbucket-cloud/docs/enable-two-step-verification/

You should then be able to enable Pipelines.

If you have any questions, please feel free to let me know.

Kind regards,
Theodora