Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Stuck on "Almost done Create a username for Bitbucket Cloud"

Hello,

I've just created a new Bitbucket account and when when I try to log in it asks me to create a username for Bitbucket cloud. However, when I enter my username and click on continue nothing happens and it doesn't proceed. There's also no error message so I'm not sure what I'm doing wrong.

screenshot.jpg

Any help would be appreciated. Thanks.

7 answers

1 accepted

1 vote
Answer accepted

Hi everyone,

Our engineering team has identified what was causing this issue and a fix has been deployed. Account creation for Bitbucket Cloud should work now as expected. Our apologies for the inconvenience caused by this.

Please feel free to reach out if you need anything further.

Kind regards,
Theodora

Like Theodora Boudale likes this
4 votes
mlimonbd I'm New Here Dec 19, 2020

I'm also facing same issue. Tried with different browser as well as different OS but same can't go any further.

Apparently that "continue" button is disabled by atlassian. To re-enable it, go to developer mode in your browser and find that button tag, remove the "disabled=disabled" property

Thanks for sharing

Well, that worked for me. Hope someone from the Bitbucket team takes a look at this and fixes it soon.

mlimonbd I'm New Here Dec 19, 2020

Yeah, its also worked for me as well but that's messed up. They should display some kind of error or something that they are disabled new user right now or anything rather then disabled button tag.

Already did that but it just goes back to the page.

Yes I also tried the same but its redirecting to the same page

Same, need help asap!

Same, my friend cant proceed, it doesnt matter what is typed into the username field.

Clicking "Continue" does nothing.

Chrome and Edge.

Same here! whats wrong with bitbucket!!

Hi @Shantanu Balse , @rene rowell dela rama , @Arshad Mohammed , @mlimonbd , @Naveen Karumanchi ,

Due to some issue, the continue button has been disabled! It will be available soon! I will recommend you all to wait for a few hours (a maximum of 48 hours) but I think it will be fixed in the next 24 hours!!

Currently there is a way out for this but I don't recommend doing it as it has been disabled by the Atlassian Team due to some reason,

To Enable the button, you have to go to developer mode or inspect in your browser and find for disabled and remove '"disabled = "disabled" class from the code'.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Bitbucket

Contest: Share your custom Bitbucket Pipe and win

Announced in this blog, this holiday season we’re celebrating all things CI/CD and between now and the end of 2019 we’ll be showcasing content, use cases, feature announcements and more. One featur...

2,150 views 11 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you