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Not recerving password reset email

Hi Team,

i am not getting my password reset email when i trying direct login without google or Microsoft in bitbucket. 

 

Can you help me ASAP?

 

Regards,

Abhishek

1 answer

1 accepted

0 votes
Answer accepted

Hi @abhisheksinh.parmar welcome to the Atlassian Community.

Your issue is something that Atlassian support team has to investigate and worked on. May I request you to reach them at: https://support.atlassian.com/contact with screen shots, URL and browser name please.

Alternatively, if you are using a Jira Server edition and not getting password reset email, then kindly reach Jira Server admin in your organization.

If my answer addressed your query, kindly upvote and click "accept answer".

Thanks @G subramanyam  i have raise a support ticket,

Like G subramanyam likes this
G subramanyam Community Leader Jan 21, 2021

Hi @abhisheksinh.parmar you may kindly select "accept answer", so members with this type of issues can quickly reach out to support team using the link.

Hi @G subramanyam 

 

Issue has been resolved. Thanks for the help

Like G subramanyam likes this
G subramanyam Community Leader Jan 21, 2021

Glad to hear that. If you have some leisure time, please share the findings or root cause.

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