Not recerving password reset email

[abhisheksinh.parmar]

Hi Team,

i am not getting my password reset email when i trying direct login without google or Microsoft in bitbucket. 

Can you help me ASAP?

Regards,

Abhishek

[G subramanyam · Accepted solution]

Hi @abhisheksinh.parmar welcome to the Atlassian Community.

Your issue is something that Atlassian support team has to investigate and worked on. May I request you to reach them at: https://support.atlassian.com/contact with screen shots, URL and browser name please.

Alternatively, if you are using a Jira Server edition and not getting password reset email, then kindly reach Jira Server admin in your organization.

If my answer addressed your query, kindly upvote and click "accept answer".

[abhisheksinh.parmar]

Thanks @G subramanyam  i have raise a support ticket,

[G subramanyam]

Hi @abhisheksinh.parmar you may kindly select "accept answer", so members with this type of issues can quickly reach out to support team using the link.

[abhisheksinh.parmar]

Hi @G subramanyam 

Issue has been resolved. Thanks for the help

[G subramanyam]

Glad to hear that. If you have some leisure time, please share the findings or root cause.