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Not recerving password reset email

Not recerving password reset email

Hi Team,

i am not getting my password reset email when i trying direct login without google or Microsoft in bitbucket.

Can you help me ASAP?

Regards,

Abhishek

1 answer

1 accepted

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Answer accepted

Hi @abhisheksinh.parmar welcome to the Atlassian Community.

Your issue is something that Atlassian support team has to investigate and worked on. May I request you to reach them at: https://support.atlassian.com/contact with screen shots, URL and browser name please.

Alternatively, if you are using a Jira Server edition and not getting password reset email, then kindly reach Jira Server admin in your organization.

If my answer addressed your query, kindly upvote and click "accept answer".

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Thanks @G subramanyam i have raise a support ticket,

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Like • G subramanyam likes this

Hi @abhisheksinh.parmar you may kindly select "accept answer", so members with this type of issues can quickly reach out to support team using the link.

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Hi @G subramanyam

Issue has been resolved. Thanks for the help

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Like • G subramanyam likes this

Glad to hear that. If you have some leisure time, please share the findings or root cause.

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