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Jira <-> Bitbucket Application linking failing with self signed certificates


I am running Jira and Bitbucket servers in two different linux machines. Both jira and bitbucket servers are secured with tomcat using ssl(self-signed certificates). I am trying link both JIRA and Bitbucket with application linking. i have exported the certificates from Jira server and imported in Bitbucket and vice-versa. But still I am getting errors 'Jira may be using a self-signed SSL certificate or a certificate that was issued by a certificate authority that isn't known locally' in bitbucket. Please help me to solve the issue.

I have exported and imported certificates using keytool.




1 answer

0 votes

Hi Apoorva,

Looks like you're on the right track by importing the certificates, but I wonder which keystore you imported which certificate(s) into.



Premier Support Engineer


Hi Christian,

I followed the below steps..

1. Exported the certificate from butbucket into file file.cer.

$sudo keytool -export -alias tomcat -file file.cer -keystore <Bitbucket home>\shared\config\ssl-keystore

2. Copied file.cer to Jira machine.

3. Imported the file.cer in Jira machine.

$sudo keytool -import -alias tomcat -file file.cer -keystore



I got these steps from



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