Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Invite notification not received

Someone it's sending me an invitation to a specific team but I'm not receiving the notification email in my inbox.


We tried another emails accounts and works perfect.


Thanks in advance.

1 answer

0 votes

Hello Abel,

Thank you for reaching out to Atlassian Community!

I've searched for bounces and blocks regarding your email address, but nothing was found. The address I checked is the one you are using here in community.

Can you please confirm if the person who is inviting you are using the correct email address?

Are you receiving notifications for other types of events, like repositories where you are a watcher?

Can you please confirm with the Bitbucket admin who sent the invitation to confirm if the site is a free tier? If that's the case, it's necessary to check if it's not exceeding the limit of seats available for the free plan.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

New improvements to user management in Bitbucket Cloud 👥

Hey Community! We’re willing to wager that quite a few of you not only use Bitbucket, but administer it too. Our team is excited to share that we’ll be releasing improvements throughout this month of...

3,741 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you