I'm not receiving password reset or verification emails from Atlassian Edited


i'm not receiving the confirmation Email to activate my Bitbucket account. Now i have the problem that i can not receive anything last i have received promotional e-mail from Bitbucket on 11/18/16 . my email id is abhz@brainwavelive.com





2 answers

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Hi! I've checked our mail system and I could see the emails were being blocked. We've removed your email address from the supression list, so you should receive messages already.

I've send you a reset password email, can you confirm you received it? If you don't see it, make sure to look into your spam folder.
Let us know if you need further assistance!

Hi Ana, I have the same problem. My account is innovativecode@innovapplications.com.


Thanks a lot for you support.

Hi Ana, I have the same problem. Kan you see if gitlab.icc@vgregion.se is on the supression list?.

Thanks a lot

Hi Ana, I have the same problem. My account is matias.banchero@edreamsodigeo.com


Hi @Matias Banchero , your email address bounced with the following message:

The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos 

I've removed it from the bounce list. Please make sure you're using a valid one, try again and let us know how it goes :) 

Kind regards,


I'm currently having the same issue. None of the requested password reset email have been sent and its been over an hour.

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