I get this error message "A data base error has occured. "

Question

Hi there, i am new to bitbucket and when i try to create a new repository or project, i get this error.

I use Atlassian Bitbucket v7.3.0

I have found another post that has probably a similar problem.
https://community.atlassian.com/t5/Bitbucket-questions/Cannot-create-a-repository-Getting-Database-Error/qaq-p/1906892#U2067135

In the above post he has posted a log file, how can i do the same?
I mean that how can i get this file, what command or tool i have to use to accessed it?

Thanks in advance.

John_Citi · Answer

Ok Christian, i did the above.

How can i solve this error which i get from event tracer of the SQL Server?

"Could not connect because the maximum number of '1' dedicated administrator connections already exists. Before a new connection can be made, the existing dedicated administrator connection must be dropped, either by logging off or ending the process."

I believe that probably this is the error that i must fix to solve the "database error has occured."

Christian Glockner · Answer

Hi John,

If you're an administrator on the machine where Bitbucket Server is installed you can find the file in <BitbucketHome>/log.

If you're not an administrator you'll need to talk to someone who is and ask them for assistance.

Cheers,

Christian

Premier Support Engineer

Atlassian