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I get this error message "A data base error has occured. "

John_Citi July 1, 2022

Hi there, i am new to bitbucket and when i try to create a new repository or project, i get this error.

I use Atlassian Bitbucket v7.3.0

I have found another post that has probably a similar problem.

In the above post he has posted a log file, how can i do the same?
I mean that how can i get this file, what command or tool i have to use to accessed it?

Thanks in advance.

1 answer

0 votes
Christian Glockner
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 6, 2022

Hi John,

If you're an administrator on the machine where Bitbucket Server is installed you can find the file in <BitbucketHome>/log.

If you're not an administrator you'll need to talk to someone who is and ask them for assistance.



Premier Support Engineer


John_Citi July 17, 2022

Ok Christian, i did the above.

How can i solve this error which i get from event tracer of the SQL Server?

"Could not connect because the maximum number of '1' dedicated administrator connections already exists. Before a new connection can be made, the existing dedicated administrator connection must be dropped, either by logging off or ending the process."

I believe that probably this is the error that i must fix to solve the "database error has occured."

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