How to get email against username so I can login with email and password

[Soft Solutions]

Hi ,

I have my username and passowrd of bitbucket account.

I did't logged in to account for last two years.

Now when i try to login it ask me to enter email and password. And i don't remeber the email against username.

[Ben]

G'day!

Unfortunately - as the email used against that workspace is not the same email that you have raised this community ticket using - we are unable to verify that you are the rightful owner of that workspace and therefore cannot reveal any information related to it. This is due to our security policies that protect user-generated content.

I would recommend checking your GIT config as this may reveal any email addresses that you have used in the past (if they are stored here).

Cheers!

- Ben (Bitbucket Cloud Support)

[Soft Solutions]

Hi Ben.

As i already mentioned in ticket that i don't remember the email that was used to register. So how i can raise ticket from that email.

I have changed my machine. So i don't have git config now.

Can you please give me a some starting or ending part of email aginst username *****?

Or how i can prove that i am rightful owner?

I realy need your help.

[Ben]

Hi again,

I can understand your frustration, as well as the fact that you are unable to log in or verify that you are the rightful owner of the content due to not remembering the email address.

I, unfortunately, cannot reveal personally identifiable information (even censored) on a public forum due to our aforementioned policies.

I can confirm that the email address is a gmail address and contains a portion of the username you have mentioned (I assume it is a first/last name combination). 

Please note: I have also censored the screenshot and the username listing due to this being a public forum.

Thank you.

- Ben (Bitbucket Cloud Support)