May we ask for your help as we're currently upgrading our bitbucket from 5.10.1 to 7.17.5 and installation is taking too long to finish the setup here's what we did :
- Run installer atlassian-bitbucket-7.17.5-x64 at 2am and followed the steps on this documentation : https://confluence.atlassian.com/bitbucketserver/bitbucket-server-upgrade-guide-776640551.html
- Waited 4 hours and still the installation is not yet done. Is it normal if it takes too long? (I'm stuck on this progress please see screenshot installer.PNG)
- I have tried to stop the installation and try to run the Bitbucket via service and got an error SpringMVC dispatcher [springMvc] could not be started please see atlassian-bitbucket.log for more details.
- After that, I tried to re-install the Bitbucket 7.17.5 and it does takes too long to install and stuck on this progress please see screenshot installer.PNG.
Please advise.
