How do I move my instance to a new server 5.11.1 to 7.3.1

[Lee Goldsmith]

Hello,

I have been asked by my server administrators to migrate my dev server from Win2008 to Win2016.

I am using an internal DB for Bitbucket v5.11.1 and need to migrate over to 7.3.1 on the new server.

I tried ziping it all up and copying it across from the old server to the new one as per this link (https://confluence.atlassian.com/bitbucketserver/migrating-bitbucket-server-to-another-server-776640406.html) but it does not seem to be working.

I have also therefore lost all the users and user group settings etc too.

Any ideas?

I will then have to do the same thing for my Bamboo instance.