Cannot remove access for memberrs on my plan.

Question

Well I seem to have encountered a very frustrating error where I am disallowed from removing users from my workspace access plan.

It just sits on the "remove Access' prompt for literally hours with no response. Have tried using different web browsers and also going through a VPN.

Bitbucket will simply not accept my request.

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"Remove Access"

"Repositories"

USER_NAME access will be removed from following repositories

Repository_name

'Remove', "Cancel'

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Just sits there forever.

Theodora Boudale · Answer

Hello,

You mention removing users from a workspace, so I assume this is for Bitbucket Cloud (and not a self-hosted instance)?

If so, could you please let me know

* which browsers you have tested this with and the version of these browsers?
* would it be possible to try this in Incognito/Private window of the browser, with all add-ons disabled, and let me know if you still have the same issue?

Kind regards,
Theodora