I have a pull request on my bitbucket server that I cannot edit or decline
When I select decline I get an error:
"Server Unreachable – The server didn't respond. You may retry your request when the server comes back up."
I have looked through the suggestions on the article on the support site, but none of the suggestions seem relevant.
This only happens for a single pull request, all other pull requests and operations are happening without problems.
I have tried it from the browser on the host server so it is definitely not a networking issue.
Wireshark shows that I am getting no response from the server for this specific request.
Is there any alternate way I can forcibly delete the pull request?
Probably what happens that an error occurs when you try to decline the pull request but it surfaces to the client as the "unreachable" error you see.
I'd suggest trying to decline it again and then immediately looking at the <BitbucketHome>/log/atlassian-bitbucket.log file to see which error actually occurred and then taking it from there.
Premier Support Engineer
The problem finally resolved itself, after a week of repeated failures I was finally able to decline the request. It must have known that I had raised the issue.
The logs show that it was caused by:
"SQL Error: 0, SQLState: 08S01"
It is not clear if this was the cause or the symptom.
Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...
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