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Bitbucket service did not start due to a logon failure

David Eng
David Eng Jul 10, 2019

This is an new Bitbucket installation.  When it was installed yesterday, Bitbucket was working.  The computer was rebooted over night and today I noticed that the Bitbucket service was not running.  When I tried to start the Bitbucket service manually, I get a message that says "Error 1069: The service did not start due to a logon failure".

I did noticed that the computer's IP address changed, but I can't see how that can affect the startup of a service.

Can you help me?

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David Eng
David Eng Jul 11, 2019

I fixed it by resetting the password to the atlbitbucket user account and updating the login password for the atlassian bitbucket and elastic search services.

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Deleted user Mar 07, 2022

Thanks, man, that's exactly was my problem as well.

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