I have a 10 user license and moved self hosted BitBucket to a new server a month ago. I went through the migration documentation and everything worked well for the last month (users, repos, etc).
Now nobody can log in and when I access Bitbucket through the browser I am taken to the "Bitbucket setup" screen like it is a new installation. I am using SQL Server for database storage.
I am able to get Bitbucket running if I use start-bitbucket.bat , however it is not working when started as the windows service (although this worked for the last month).
Do I need to go through the setup process again?
Bitbucket version 4.14.10
EDIT: I added the atlbitbucket account (used by win service) to the local admin group and now the service seems to be working. Is it required to be an admin? Maybe it was previously and someone else removed the account from admin group.
From the symptoms, looks like you might had issues with your home folder (permissions or data corruption maybe). I believe this page will help you with that Running Bitbucket Server as a Windows Service.
Let us know if you have any questions!
Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...
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