Bitbucket data center mirror error

[Cloud_NEW]

Hi Support,

We encounter a strange error as following.

2019-03-05 14:05:37,807 DEBUG [https-jsse-nio-8443-exec-2] @1G0WR5Zx845x6467051x9 172.20.13.211 "GET /mvc/error401 HTTP/1.1" c.a.s.i.web.ErrorPageController User is not authorized to access [/rest/mirroring/latest/repos/610]
2019-03-05 14:05:53,157 DEBUG [https-jsse-nio-8443-exec-7] @1G0WR5Zx845x6467149x6 172.20.13.211 "GET /mvc/error401 HTTP/1.1" c.a.b.i.c.s.CrowdSsoAuthenticationHandler Skipping Crowd SSO as it is not enabled
2019-03-05 14:05:53,158 DEBUG [https-jsse-nio-8443-exec-7] @1G0WR5Zx845x6467149x6 172.20.13.211 "GET /mvc/error401 HTTP/1.1" c.a.s.i.i18n.PluginI18nService No values found in any valid locale for key ProviderManager.providerNotFound and locales [en_US, en]
2019-03-05 14:05:53,158 DEBUG [https-jsse-nio-8443-exec-7] @1G0WR5Zx845x6467149x6 172.20.13.211 "GET /mvc/error401 HTTP/1.1" c.a.s.i.web.ErrorPageController User is not authorized to access [/rest/mirroring/latest/analyticsSettings]
2019-03-05 14:06:53,707 DEBUG [https-jsse-nio-8443-exec-10] @1G0WR5Zx846x6467248x8 172.20.13.211 "GET /mvc/error401 HTTP/1.1" c.a.b.i.c.s.CrowdSsoAuthenticationHandler Skipping Crowd SSO as it is not enabled

We close mirror server for about two months,after reboot the machine we select project to sync,but it show the error message ,could you please help us to solve it?

Our mirror server ip is 172.20.13.211

The screen show Retrieving project information,but we can't see server is retrieving project

Thank you

[Kiran Panduga {Appfire}]

Hi @Cloud_NEW , 

In general, when a user clones or fetches from a mirror, the mirror automatically delegates the authentication and authorization of their credentials back to the primary server. So no additional user management is required on mirrors, and all the users, groups, and permissions of the primary Bitbucket instance (whether provided by the built-in user directory and permission system or by your own user directories and/or custom extensions) are always replicated exactly on all mirrors. 

In your case, when you are performing the mirror, you see the below error

User is not authorized to access

and

CrowdSsoAuthenticationHandler Skipping Crowd SSO as it is not enabled

Confirm, whether the user who performing the clone or fetch has the appropriate access on the Bitbucket Primary instance.

Thanks,

Kiran.