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RSVP: Cécile Sablayrolles, Elements: Give the right people the relevant Salesforce data

This is the 41st of our Monday Night Specials, a series of virtual events with voices from the Atlassian ecosystem.

2021-01-25_Elements_HD.jpg

Give the right people the relevant Salesforce data – all within Jira

Another look at the Salesforce/Jira integration, which is an important topic especially in Jira Service Management - It's allways nice, if you know whose service you are managing. 

Cécile Sablayrolles from Elements will show us how people from different teams (customer support, sales...) using Jira Software and Jira Service Management can be empowered in their daily work, by using Elements Connect to build a bridge between Salesforce CRM and Jira.

She will illustrate it with two popular use cases:

  • Improving teamwork between project & sales team managing presale requests in Jira Software

  • Personalizing customer support by giving support agents all useful information on customers in Jira Service Management tickets

All the details here: https://aug-bb.atlassian.net/l/c/hM6uRDeJ

RSVP here: https://ace.atlassian.com/e/m2wsw2/

 

1 comment

Hi @Joerg Mueller-Kindt ,

Thanks for sharing! I have already RSVP myself!

You are doing great! All the best!

Regards,

Soumyadeep

Like Dhruv Das likes this

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